Market research

Market research is the process of gathering and analyzing data about a target market to inform business decisions. It involves both qualitative and quantitative methods to understand customer preferences, behaviors, and market trends.

Qualitative research explores customer insights through interviews and focus groups, providing in-depth understanding of motivations and attitudes.

Quantitative research uses data-driven methods like surveys, statistical analysis, and market data to measure customer behavior, preferences, and trends at scale. Effective market research helps businesses make informed decisions about product development, marketing strategies, and market entry by offering a comprehensive view of the market landscape.

Relevant content

Agency Services

Designing competitive, customer-first positioning using direct research

With buyer insights and research-backed messaging, a large software provider shifted to a customer-first pitch—helping them stay competitive, align sales and marketing, and elevate market positioning.
maxdiff

MaxDiff explained: Unlocking meaningful insights

MaxDiff, short for Maximum Difference Scaling, is a powerful tool that brings clarity to the often opaque world of market research. Discover why, when to, and how to use MaxDiff in our blog.

A roadmap for modern marketing analytics

These pages outline the scope of Marketing Analytics jobs-to-be-done and detail the functional building blocks that teams need to better diagnose issues, predict outcomes, and progress on marketing goals.

Mapping buyer journeys for optimal engagement and go-to-market performance

CMOs and CROs face an increasingly complex environment to engage new buyers across a surplus of digital channels and shorter attention spans. Download the step-by-step framework to mapping buyer journeys and a case study showing how we put our methodology into practice.
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