Melanie Russo

Managing Director, Strategy Consulting, Healthcare

Melanie brings over two decades of expertise to her role as Managing Director of Strategy Consulting in Healthcare.

She is a results-driven strategist with extensive experience in developing go-to-market strategies for payers, providers and healthcare services. Known for her data-driven approach, Melanie is dedicated to enhancing marketing performance, boosting sales channel effectiveness, and creating exceptional customer and seller experiences.

Articles

The power of aggregators in healthcare

Aggregators are an integral part of the health insurance landscape, offering companies the choice to actively capitalize on their strengths or passively receive sales. Read the blog to learn more about the power of aggregators in healthcare.

Balancing self-service and agent-led channels in healthcare

To succeed in the healthcare industry, it is time to embrace the notion that channels don't choose customers; customers choose channels. Using the three key steps we cover in this blog, find the right balance between self-service and agent-led channels.

Medicare insurance marketing: Navigating national vs. local challenges

To improve strategic plans, implement more omnichannel marketing, and drive membership growth, the Medicare insurance marketing challenges causing friction need to be addressed.

Health insurance leaders: How to assess your underperforming markets

There are nine imperatives for health insurance leaders that, when jointly implemented, are the building blocks for market success. Assess your markets with our complimentary download to achieve your market-level goals.

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