Unlocking growth through the power of key account programs

Unlocking growth through the power of key account programs

Transform key account management programs into indispensable tools

For all the promises Key Account Management (KAM) programs make around developing strategic relationships and driving consistent, predictable revenue growth, almost half of key account programs fail or need to be rebuilt (Gartner). Unsurprisingly, this dynamic has left commercial leaders wondering if the benefits outweigh the headache. That’s why we’ve created an actionable approach to enable commercial leaders to build and transform KAM programs into indispensable tools for unlocking growth.

Download the framework for all the details on developing a KAM program and get our checklist of five to-dos.

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The following are three areas of focus that are crucial to a successful KAM program...

Strategy Development

Prioritize building long-term, collaborative partnerships based on mutual trust and value creation, rather than short-term sales activities/transactions.

Foundation Elements

Identify, align, and engage the right accounts with tailored revenue motions and seamless cross-functional collaboration.

 

Supporting Infrastructure

Ensure teams possess the skills, expertise, and management mechanisms needed to drive key account success.

What’s next?

GEO webinar: AI’s new frontier of brand visibility

Access the recording of our recent webinar on GEO (Generative Engine Optimization), hosted live by Niall Moran on 9/2/2025, and learn how to keep up with AI's new frontier of brand visibility.

Unified Marketing Measurement

Unified Marketing Measurement (UMM) unites MMM, MTA, and testing into one system for a complete view of marketing ROI. Discover how UMM links long-term brand impact with real-time insights—read the full guide.

Report: Marketbridge recognized in the Marketing Measurement Landscape

Marketbridge recognized in the Marketing Measurement and Optimization Services Landscape, Q3 2025. Access the report to evaluate providers, scenarios, and key capabilities.

Measuring the impact of brand marketing on business growth

Measuring the impact of brand marketing on business growth

Making the case for brand marketing

Businesses with direct customer ties have a unique advantage in driving sales. However, they often struggle to measure the long-term benefits of brand and upper-funnel marketing—focusing instead on short-term gains. The detrimental effect?  This oversight can lead to a drop in market share. A deeper dive into data and historical studies reveals that strategic brand investments are pivotal for long-term growth.

 

Download the framework for methods and examples on decoding brand’s true impact.

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This framework unpacks the value of brand and how to measure its impact, including...

The Imperative of Upper Funnel Strategy

Drawing insights from Les Binet and Peter Field’s groundbreaking study, we highlight the crucial role of maintaining an ‘Extra share-of-voice’ (ESOV) for ensuring market growth and impacting long-run demand generation performance.

Modeling the Impact of Brand Health

To measure a brand’s impact, a multi-stage modeling approach can unveil how brand health drives response.

A Case Study Example

How better brand health resulted in more efficient performance marketing for a streaming services business. In addition, how these results drove top-down strategic and operational impact.

The state of marketing analytics

The state of marketing analytics

Where marketing analytics teams stand on the path to advanced analytics

While marketing analytics has grown exponentially over the last decade, it still struggles to provide value in many organizations. And with a recession uncertain, budgets face scrutiny for teams that cannot show substantial value.

We have developed a framework to assess maturity in marketing analytics. To understand the current state of marketing analytics across industries, we conducted a comprehensive benchmark study to assess a performance baseline and prioritize improvement areas. Within these pages, we hope to help marketing analytics leaders get a sense of where they stand and the improvement areas that matter.

This report covers

  • Direct-from-the-source challenges and priorities heard from marketing analytics leaders
  • Key insights on how organizations are maintaining, running, and growing their analytic functions
  • Go-forward actions for marketing analytics teams to improve processes and advance analytics

Select insights

  • 67% of benchmarked organizations said that adding data to a centralized data lake requires centralized IT support and takes significant time to accomplish
  • 38% said that no version control system is in place; code is saved locally or on network drives
  • More than 50% said they had limited to no data scientists or engineers
  • 33% said they had no process to ensure campaigns, tactics, and cells were appropriately tagged

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A CRO’s guide to transforming the channel for XaaS success

A CRO’s guide to transforming the channel for XaaS success

Research and insights on optimizing channel strategy to outperform the competition

In facing an uncertain economic climate ahead, technology businesses are rethinking already complex routes-to-market and partner channels. Coupling uncertainty with the rapid progression to XaaS selling models, CROs are faced with a burning question,“How do I transform and future-proof my partner channels to drive efficient revenue growth in the subscription economy?”

Our analysis

In conducting both quantitative benchmarks and interviews with today’s fastest-growing technology leaders, we set out to highlight the challenges and priorities in 2023 and beyond. In addition, we present a clear path forward for CROs to transform their partner channels for XaaS success.

This report covers

  • The need for change accelerated by the uncertain economic climate
  • The value pivot occurring in the channel
  • Direct-from-the-source challenges and priorities heard from tech executives
  • Four steps to building a modern partner model

Select insights

  • Modern partners (MSPs, CSPs, SIs, ISVs) are 2X more likely to ‘Significantly Increase’ XaaS revenues in the next 5 years
  • Only 35% of respondents on average were ‘very satisfied’ with partner performance outside of initial opportunity identification
  • Executives are 3X more likely than managers to believe they are behind the competition in quantifying the right number/mix of partners to deliver target revenues

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Evaluating lead generation campaigns for long-term success

Evaluating lead generation campaigns for long-term success

Four-step approach to combat lead generation decline and strategy drift

Growing competition and increasing internal pressure often push marketing teams to focus on short-term gains and incremental performance improvements above all else. However, best-in-class marketing teams know that long-term success is dependent on periodically assessing lead generation campaign performance holistically to intentionally evolve campaign strategy and measure effectiveness.

 
 
Download the framework for a detailed look at the four steps you must take to evaluate your lead generation campaigns.

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4 best practices for activating digital selling

4 best practices for activating digital selling

Defining and building an effective digital selling strategy

In five years, the term “digital selling” will be a thing of the past. It will be the way businesses operate, capture data, and provide the best customer experience. Just like brick-and-mortar shopping evolved into a more lucrative e-commerce avenue, by 2040, 95% of all B2B purchases will take place digitally. However, building organizational change around digital sales requires ownership and holistic acceptance to attain higher ROI and more efficient channel economics.

 
 
Download the framework to learn what digital selling is and the four steps it takes to build a best-in-class digital selling engine.

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10 steps for building foolproof customer segmentations

10 steps for building foolproof customer segmentations

Successful segmentation for greater organizational adoption

The right customer segmentation can help marketers and business leaders streamline their processes, drive better responses, and higher-quality customers. But “What does a successful segmentation look like?” A successful segmentation effort is first and foremost one that is adopted and actionable. Often, bad segmentations are built—ones that are hard to describe, unactionable in business processes, too broad or too specific—and become obsolete quickly.

Download the framework for 10 steps you must take to protect against your efforts ending with a thud (literally, the 100-page PowerPoint hitting the bottom of the shredder bin).

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Enabling strategic agility through sales compensation

Enabling strategic agility through sales compensation

Why sales compensation is the critical final layer to activating go-to-market strategy

With market shifts and competitive disruption rapidly accelerating, companies must develop agile structures and programs that drive commercial agility. Yet, many companies struggle to connect strategy with operations and create sales compensation plans that align with organizational goals.

Download the framework for three go-dos to ensure your compensation program supports collaborative, strategic imperatives.

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Activating an account-based marketing and sales revenue approach

Activating an account-based marketing and sales revenue approach

Redefining “account-based marketing” to “account-based revenue” for effective growth

Marketing and sales leaders have found that Account-Based Marketing (ABM) programs haven’t lived up to the promise and hype. While many view ABM as a marketing-led initiative, it requires maniacal focus from not just marketing—but also sales and customer experience. The best-in-class focus on ABM revenue growth strategy where sales and marketing teams collaborate to create personalized buying experiences for a mutually identified set of priority accounts.

Download the framework for five go-dos to drive account-based marketing revenue performance.

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3 steps to using data to idle defection risk and improve retention

3 steps to using data to idle defection risk and improve retention

Architect and activate effective customer retention models

As customers gain more control and raise expectations in their buying processes (and digital disruption accelerates competitive encroachment), ensuring superior customer experiences that drive retention and repurchase is the surest path to sustainable revenue growth. Effectively executing this imperative requires data-driven approaches that ensure the delivery of the right message, at the right time, to the right buyer through the right channel.

Download the framework for eight go-dos to idle defection risk and improve retention and CX.

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